Who we are
Our website address is https://www.bluenoda.com. Blue Noda, LLC (we, us, our) is a company registered in Cleveland, OH. You can get in touch with our data protection officer by writing info@bluenoda.com.
Managing your personal information
This privacy policy sets out how we collect, use, and protect any information you give us when you use our website.
We are committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, it will only be used in accordance with this privacy policy.
We respect your privacy so we will:
- Use your personal information to provide you with information or service you have requested
- Keep your data safe, secure and process it in a secure way
- Assist you to change your mind at any time about the communications you have registered to receive
Why we collect, use and process your information
We need to collect data and personal information from you to provide the information and services you request from us.
What information do we collect?
We may collect the following information:
- Name
- Email address
- Phone number
- Job title
- Company name
- Information about the services we provide to you
- Bank account and payment details
We use this personal information we collect to:
- Manage and provide our services to you
- Verify your identity
- Improve our services
Payment details for shopping basket fulfillment
We will only use your personal information for the purposes you have permitted and we won’t share it for marketing purposes outside of Blue Noda LLC unless you have given us permission to do so. If this practice changes in the future, we will update this privacy policy to identify the non-agent third parties and provide an opt-out option.
Every time you visit our website, we may also automatically collect the following information:
Technical information including:
- The Internet Protocol (IP) address used to connect your computer to the Internet
- Browser type and version
- Log in details to our website
- Time zone settings
- Browser plug-in types and versions
- Operating systems and platforms, etc
Visit information including:
- Uniform Resource Locators (URLs) of the websites that you came through to our website and which pages you visited (including date and time)
- Our website page response times
- Download errors
- Length of visits to pages
- Visit duration
- Page interaction information
- Methods used to exit our site
What we do with the information we collect
We require personal information to process your request/s and provide you with a better service. In particular:
- For internal record keeping
- To process payment from you
- To improve our products and services
- To send you marketing emails about events, training courses or other information which we think you may find interesting
We are the sole owners of the information collected on this site and we only have access to the information you voluntarily provide. We will use your information to respond to you, regarding the reason you contacted us and we will not sell or rent this information to anyone.
Where your information is stored
Your data is stored on secure servers operated by us and will be managed using the robust security measures described below. Your data may also be saved with trusted third parties solely for the purposes you have provided it to us.
Your personal information may be copied or transferred by us or our trusted third-party data processors outside of the EU. We take steps that, in the event, your personal information is stored outside the EU, controls are in place to protect in accordance with EU and UK data protection and privacy regulations.
- Blue Noda uses HubSpot (hubspot.com), a customer relationship management solution to facilitate our customer management program.
Information that we collect will be saved within the Blue Noda’s HubSpot environment and may be used for the purposes of;
- Manage and provide our services to you
- Verify your identity
- Improve our services
- To send you marketing emails about events, training courses or other information which we think you may find interesting
Security and storage of your information
We will keep your personal information safe and secure.
When you give your personal information to us, we will process and use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679) and other relevant legislation.
If you provide payment information, we create payment instructions and pass them to our payment gateway provider in a secure manner. We do not retain your payment details.
To prevent unauthorized access, maintain data accuracy, and ensure the correct usage of information, we monitor and adjust our physical, electronic, and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any third party suppliers are under strict contractual terms to mirror the security policies we currently have in place.
How long we keep your information
Whenever we collect or process your personal data, we’ll only keep it for a period of 24 months or for as long as we have a legitimate reason to contact you. We continually review the data records we have and should we learn that we have not received contact from you, we will ask if you wish to keep hearing from us. If we do not receive a reply or opt-in, we will remove your data.
Should you wish for us to remove your data at any time, please contact info@bluenoda.com and we will remove it.
Your rights
Under GDPR regulations, you have rights regarding your personal information we retain. Please email info@bluenoda.com with requests regarding any or all of your rights.
The right to be informed
We inform you about how we manage your information in our privacy policy.
The right of access
You are entitled to know what information we have regarding you.
The right to rectification
You are entitled to have the information regarding you corrected if it is inaccurate or incomplete.
The right to erasure
You have the right to request we remove your personal information.
The right to restrict processing
You have the right to block or suppress the processing of the information we manage.
The right to data portability
You are able to transfer or copy your information from one IT environment to another, safely and securely.
The right to object
You may object to how we manage your information by contacting us.
Rights in relation to automated decision making and profiling
You have the right not to be a subject of a decision based on automated processing.
Controlling your information
You have the right under EU regulation and Privacy Shield to see what information we hold about you. If you want to exercise this right, please make an application to us in writing or contact us by email with a request regarding any or all of your rights.
We may ask you to provide us with sufficient information so that we can be sure of your identity.
If you would like to proceed with a request to see what data we hold about you, please email info@bluenoda.com or write to:
We hope you will benefit from all the communications we send to you but if at any time you change your mind, you may unsubscribe. If you have given us permission to contact you and you change your mind, please email info@bluenoda.com, let us know and we’ll unsubscribe you.
If we do not hear from you, we will assume that the information you provide to us is accurate and up-to-date and that you are happy for us to continue to use the information to send you any communications you have requested.
Other websites
Our privacy policy does not apply if you follow a link from our site to another third party website. We are not responsible for the handling of your personal information on any third party websites, which will have their own privacy policies.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Google Invisible reCAPTCHA
We use Google Invisible reCAPTCHA on our website to help prevent spam and abuse. By visiting our website you agree to us collecting hardware and software information, such as device and application data and the results of integrity checks, and sending that data to Google for analysis.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.